CenturyLink Pure Broadband Overcharge Missouri Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

CenturyLink is again found settling a class action, this time one in the state of Missouri that alleges that the company sold a “Pure Broadband” package that was supposed to be broadband service only but actually included a limited-use phone line. 

Docket Number:


Company: Centurylink Inc.

Filing Deadline: March 8, 2018

Class Period: December 3, 2007 to July 31, 2017

Objection Deadline: December 26, 2017

Exclusion Deadline: December 26, 2017

Final Approval Hearing: January 22, 2018

Proof of Purchase:

No, but presumably claims will be checked against CenturyLink’s records.


You may be eligible if

  • You are an individual who bought CenturyLink’s Pure Broadband package with no telephone services,
  • Between December 3, 2007 and July 31, 2017,
  • In the state of Missouri, and
  • You were charged a Universal Service Fund Surcharge, a Missouri Universal Service Fund Surcharge, a 911 Surcharge, or a Missouri Relay Surcharge.
Typical Settlement Amount:

Varies, depending on the number of months you were a Pure Broadband customer. Awards are estimated to be about 83% of the federal and Missouri universal service charges billed to you. For example, if you were a Pure Broadband customer for thirty months, you are estimated to receive about $24.90. Exact amounts cannot be determined until the settlement receives final approval.

Total Settlement Amount: $7,500,000

Class Representative Proposed Incentive Fee:


Law Firm:
Humphrey, Farrington & McClain PC

Claim Form: Sanford v. CenturyTel of Missouri Settlement Claim Form

Case Name: Sanford v. CenturyTel of Missouri, LLC, d/b/a/ CenturyLink,

Settlement Website: Sanford v. CenturyTel of Missouri Settlement Website

Claims Administrator:
Rust Consulting, Inc.

Claims Administrator Contact Information:

Pure Broadband Settlement Administrator – 5867
c/o Rust Consulting
P.O. Box 2614
Faribault MN 55021-9614

Tags: Deceptive Business Practices, Deceptive Pricing/Undisclosed Surcharges, Unfair Charges