CenturyLink Price Misrepresentation Minnesota Consent Order

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

CenturyTel Broadband Services, LLC (which does business as CenturyLink Broadband), Qwest Broadband Services, Inc. (which does business as CenturyLink), and Qwest Corporation (which does business as CenturyLink QC) have agreed to a stipulated consent order resolving a lawsuit brought against them by the Minnesota Attorney General’s Office. The complaint claims that CenturyLink misrepresented the price of its Internet and other services, telling them one price and then charging them a higher price instead.

Docket Number:


Company: CenturyTel Broadband Services, LLC

Filing Deadline: October 3, 2022

Proof of Purchase:

You should provide proof if you are asking for a payment of more than the flat fee.


You may be eligible if you are one of the 12,094 residential and small business customers who have a Minnesota mailing address or who receive Internet, television, and/or telephone service from CenturyLink in Minnesota and who were charged more than CenturyLink promised it would charge them.

Typical Settlement Amount:

You may request one of two options, either (1) a flat fee of $480 or (2) a higher amount, if you can submit your CenturyLink bills showing the amount that CenturyLink overcharged you.

Total Settlement Amount: $ 8,055,345

Class Representative Proposed Incentive Fee:

Law Firm:
Minnesota Attorney General’s Office

Claim Form: State of Minnesota vs. CenturyLink Claim Form

Case Name: State of Minnesota v. CenturyTel Broadband Services, LLC, et al.

Settlement Website: State of Minnesota vs. CenturyLink Website

Claims Administrator:
Angeion Group

Claims Administrator Contact Information:

MN AG Century Link Settlement
c/o Settlement Administrator
1650 Arch Street
Philadelphia PA 19103

Tags: Deceptive Advertising, Price Not as Advertised