Canon Inkjet Printer Print Head Issue Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This class action is a consolidation of several 2014 lawsuits alleging that certain printers made by Canon USA have a defective print head that causes the appearance of a UO52 error message.

Docket Number:


Company: Canon

Filing Deadline: December 7, 2015

Objection Deadline: November 24, 2015

Exclusion Deadline: November 24, 2015

Final Approval Hearing: December 14, 2015

Proof of Purchase:

Proof of purchase of printer (or record of purchase with Canon) and proof of expense of resolving print head problem.


You may be eligible if you purchased one of the printer models involved, either (a) new, from Canon USA or one of its authorized printer resellers, or (b) refurbished, from Canon USA, and incurred expenses for resolving a printer head problem. The models involved include the following, and all derivatives (indicated by a suffix to the model numbers):

  • iP3600 iP4700 iP4820 iP4920
  • iX6520 iX7000
  • MG5120 MG5220 MG5320 MG6120 MG6220 MG8120 MG8220
  • MP500 MP530 MP560 MP600 MP610 MP620 MP640 MP730 MP800 MP960 MP970 MP990
  • MX700 MX712 MX850 MX860 MX870 MX882 MX892 MX7600
  • PRO9000MKII PRO9500MKII 
Typical Settlement Amount:

$50 cash payment or $75 voucher for use at Canon online store; also, extended warranty for printer head. Cash awards may be less, depending on the number of claims submitted.

Total Settlement Amount: $930,000

Class Representative Proposed Incentive Fee:


Law Firms:
Chimicles & Tikellis
Federman & Sherwood

Claim Form: In Re Canon Inkjet Printer Litigation Claim Form

Case Name: In Re Canon Inkjet Printer Litigation

Settlement Website: In Re Canon Inkjet Printer Litigation Settlement Website

Claims Administrator:
Angeion Group

Claims Administrator Contact Information:

Canon Inkjet Printer Settlement

c/o Angeion Group
1801 Market Street, Suite 660

Philadelphia, PA 19103 

Tags: Defective Product, Printer