California Pro Solutions Debt Collection Class Action Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

The plaintiffs in this lawsuit allege that Pro Solutions engaged in illegal conduct regarding HOA accounts that were transferred to Pro Solutions for debt collection.  This illegal conduct includes:

  • Contacting homeowners and stating debt amounts that include charges not incurred by the HOA;
  • Contacting homeowners and stating debt amounts that include late fees in excess of those authorized under California law;
  • Contacting homeowners and stating debt amounts that include interest in excess of the amount authorized under California law;
  • Threatening or initiating non-judicial foreclosure on assessment debt below $1,800, exclusive of fees;
  • Refusing payments from a homeowner; and/or
  • Collecting payments from homeowners and applying those payments to the costs of collection before delinquent assessments were paid in full.
Docket Number:


Company: Pro Solutions

Filing Deadline: March 6, 2017

Class Period: November 19, 2009

Objection Deadline: March 6, 2017

Exclusion Deadline: March 6, 2017

Final Approval Hearing: April 27, 2017

Proof of Purchase: Eligibility:

This settlement includes current and former California homeowners whose Homeowner Association (HOA) account was transferred to Pro Solutions for debt collection on or since November 19, 2009.

Typical Settlement Amount:

Claimants will be eligible to receive a percentage of the total settlement amount based upon the fees and debt collected from them by Pro Solutions compared to that of the entire class.

Total Settlement Amount: $400,000

Class Representative Proposed Incentive Fee:


Law Firms:
Cotchett Pitre & McCarthy
Housing and Economic Rights Advocates

Claim Form: Claim and Release Form

Case Name: Gena Hanson v. JQD LLC d/b/a Pro Solutions

Settlement Website: Gena Hanson v. JQD, LLC, d/b/a Pro Solutions

Claims Administrator:
Angeion Group

Claims Administrator Contact Information:

Pro Solutions Settlement
c/o Angeion Group
1801 Market Street, Suite 660
Philadelphia, PA 19103

Tags: Adding Unauthorized Fees During Collection, Unlawful Debt Collection