Caliber Home Loans Pay-to-Pay Fee Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

Caliber Home Loans, Inc. is settling three class actions alleging it charges borrowers pay-to-pay fees to make mortgage payments. The complaint alleged the company charged borrowers fees to make online, telephone, or IVR payments, and that this violates the Fair Debt Collection Practices Act (FDCPA) and breaches borrowers’ loan agreements.

Docket Number:

0:19-cv-02711, 2:19-cv-309, and 1:20-cv-00338

Company: Caliber Home Loans Inc.

Filing Deadline: January 1, 2100

Class Period: January 1, 2013 to January 21, 2020

Objection Deadline: November 1, 2021

Exclusion Deadline: November 1, 2021

Final Approval Hearing: December 16, 2021

Proof of Purchase:

You do not need to provide proof. Presumably company records will be used to identify class members.


You may be eligible if (1) you were a borrower of a residential mortgage loan on a property in the US and your loan was serviced by Caliber, and (2) you paid Caliber a fee to make a loan payment by telephone, IVR, or online, between January 1, 2013 and January 21, 2020.

Typical Settlement Amount:

To be determined. You may select a payout method until October 1, 2021. If you do not select one by that time, you will receive your payment as a MasterCard gift card, which can be used at all domestic merchants who take MasterCard. When you receive your MasterCard, you can go to the settlement website and ask that the card’s balance be sent to you as a paper check or a digital payment.

Total Settlement Amount: $5,000,000

Class Representative Proposed Incentive Fee:


Law Firms:
Bailey & Glasser
Carney Bates & Pulliam
Tycko Zavareei

Case Name: Phillips, et al. v. Caliber Home Loans, Inc., Barnett, et al. v. Caliber Home Loans, Inc., and Davis, et al. v. Caliber Home Loans, Inc.

Settlement Website: Caliber Home Loans Pay-to-Pay Fee Settlement Website

Claims Administrator:
Kroll Settlement Administration, LLC

Claims Administrator Contact Information:

Phillips v. Caliber Homes Loans c/o Settlement Administration, LLC
PO Box 225391
New York, NY 10150-5391

Tags: Mortgage-Related Unfair Practices, Processing or Pay-to-Pay Fees, Unlawful Fees