Best Buy Website [24]7 Data Breach Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This settlement pertains to an incident in 2017, when [24]7.ai, Inc. suffered a data breach that may have exposed the payment card information and other personally identifiable information (PII) of customers who shopped on Best Buy’s website. A class action was filed alleging that [24]7 did not provide timely, accurate, and adequate notice of the incident to those whose data was exposed. The company has now agreed to a settlement in that lawsuit.

Docket Number:


Company: [24]7.ai, Inc.

Filing Deadline: December 22, 2021

Objection Deadline: November 22, 2021

Exclusion Deadline: November 22, 2021

Final Approval Hearing: January 27, 2022

Proof of Purchase:

If you wish to make a claim for reimbursement of out-of-pocket expenses, or for additional time spent, you must provide documentation to support your claim.


You may be eligible if Best Buy sent you a notice of the data breach that occurred in the fall of 2017.

Typical Settlement Amount:

Two benefits, capped at a maxium of $2,000:
- Reimbursement for certain documented out-of-pocket expenses related to the data breach.
- Compensation for time spent dealing with the data breach. You may claim up to three hours’ time at $20 an hour with only an attestation; you may claim two additional hours if you can provide documentation for them.

Total Settlement Amount: Unknown

Class Representative Proposed Incentive Fee:


Law Firms:
Morgan & Morgan
Pearson Simon & Warshaw

Claim Form: Best Buy [24]7 Settlement Claim Form

Case Name: Ford, et al. v. [24]7.ai, Inc.

Settlement Website: Best Buy [24]7 Settlement Website

Claims Administrator:
Epiq Class Action & Claims Solutions, Inc.

Claims Administrator Contact Information:

[24]7 Claims Administrator
P.O. Box 6509
Portland, OR 97228-6509

Tags: Exposing Private Information, Exposure to cyber crime, Your Privacy