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AutoZone Rewards Program Expired Rewards Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

AutoZone Parts, Inc. is settling a class action with nearly $50 million in new rewards plus attorneys’ fees and other costs. The complaint alleged that when AutoZone set up its AutoZone Rewards Program, neither rewards nor reward credits had expiration dates; however, the company later changed its rules so that they did expire, causing members to lose rewards and rewards credits they’d already earned.

Docket Number:

BC 631080

Company: AutoZone Parts Inc.

Filing Deadline: January 1, 2100

Class Period: July 31, 2014

Objection Deadline: January 23, 2020

Final Approval Hearing: February 21, 2020

Proof of Purchase:

Presumably company records will be used to determine class membership and settlement benefits.

Eligibility:

You may be eligible if you are a member of either of these subclasses:

  • Subclass 1: All persons who (1) were enrolled in a 5/20/20 plan through an AutoZone store (not online) in California at the time of the National Plan Conversion, (2) made purchases of over $20 from AutoZone in California using their Rewards account on or before July 31, 2014, and (3) whose $20 rewards or reward credits earned on or before that date expired and were never reinstated by AutoZone.
  • Subclass 2: All persons who (1) were enrolled in a 5/20/20 plan through an AutoZone store (not online) in California at the time of the National Plan Conversion, (2) made purchases of over $20 from AutoZone in California using their Rewards account after July 31, 2014, and (3) whose $20 rewards or reward credits earned on or before that date expired and were never reinstated by AutoZone.
Typical Settlement Amount:

Reinstatement of expired $20 rewards and issuance of rewards based on the number of expired Reward Credits: 1-2 expired credits = $5 reward; 3-4 expired credits = $10 reward; 5 or more expired credits = $15 reward. These rewards will be deposited in customer accounts and will be valid for twelve months. No direct cash payments will be made.

Total Settlement Amount: $48.9 million in rewards

Class Representative Proposed Incentive Fee:

Unknown

Law Firms:
Rosenfeld Meyer & Susman LLP
Waskowski Johnson Yohalem LLP

Case Name: Hughes et al. v. AutoZone Parts, Inc. et al.

Settlement Website: AutoZone Rewards Program Expired Rewards Settlement Website

Claims Administrator:
Postlethwaite & Netterville

Claims Administrator Contact Information:

AutoZone Litigation
c/o Postlethwaite & Netterville
PO Box 82565
Baton Rouge, LA 70884

Tags: Deceptive Business Practices, Deceptive Rewards Program