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Audible Audiobook Terms Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This settlement resolves two different class actions, against Audible, Inc., Amazon.com, and Amazon Services, LLC, charging that Audible did not make a number of things clear to its customers. The complaint alleged that customers might not understand that membership credits are lost when memberships are cancelled or when rollover limits are reached, or that gift memberships expire at the end of a certain term. Also, customers may not have been aware that if a payment card is declined, Audible would go ahead and place the charge on any other payment card on file with the person’s Amazon account.

Docket Number:

2:17-cv-01941, 2:17-cv-08868

Company: Audible Inc.

Class Period: August 11, 2011 to August 17, 2018

Objection Deadline: May 23, 2019

Exclusion Deadline: May 23, 2019

Final Approval Hearing: July 8, 2019

Proof of Purchase:

Regular and Gift Class members do not need to submit claim forms or proof. You must only submit proof if you want reimbursement for extra charges for payment cards, such as overdraft fees or fees for exceeding credit limits. Documentation must be provided within sixty days of the notice of final approval of the settlement.

Eligibility:

You may be eligible if you are a member of any of the three classes:

  • The Regular Class includes any individual user of Audible in the US who, between March 10, 2013 and August 17, 2018, lost any unused Paid Membership Credits due to rollover or cancellation. (These credits do not include free credits, gift credits, or credits given in response to a complaint.)
  • The Gift Class includes any individual user of Audible in the US who, between August 11, 2011 and August 17, 2018, bought or used a gift membership from which unused gift membership credits were lost.
  • The Payment Card Class includes any individual user of Audible in the US who, between March 10, 2013 and August 17, 2018, had Audible charges placed on a credit or debit card other than the one designated for the membership.
Typical Settlement Amount:

Regular and Gift Class members may select one audiobook from the settlement catalogue. Members of these classes who lost a total of five or more credits may select an additional audiobook, up to a total of four. Payment Card Class members may also receive reimbursement of documented expenses for Audible charges to a different payment card.

Total Settlement Amount: $1,500,000 for attorneys plus free audiobooks

Class Representative Proposed Incentive Fee:

$5,000

Law Firm:
Soderstrom Law PC

Case Name: Grant McKee et al. v. Audible, Inc. and Eric Weber and Bryan Rees v. Amazon.com, Inc., and Amazon Services LLC

Settlement Website: Audible Audiobook Terms Settlement Website

Claims Administrator:
KCC Class Action Services, LLC

Claims Administrator Contact Information:

McKee v. Audible Inc.
c/o KCC LLC
P.O. Box 404099
Louisville, KY 40233-4099

Tags: Deceptive Business Practices, Failure to Make Terms Clear, Loss of credits or gift card benefits