Settlement Structure: Claims Made
Active: Open
Case Summary:Apple, Inc. is laying down $50 million to settle a class action alleging that certain of its MacBook computers sold between 2015 and 2019 had defective butterfly keyboards that do not function properly. The complaint alleged the faulty keyboards could cause characters to repeat unexpectedly, characters not to appear, or keys to feel “sticky” or not respond consistently.
Docket Number:5:18-cv-02813-EJD
Company: Apple
Filing Deadline: March 6, 2023
Class Period: January 1, 2015 to December 31, 2019
Objection Deadline: February 10, 2023
Exclusion Deadline: February 10, 2023
Final Approval Hearing: March 16, 2023
Proof of Purchase:If you are in Group 1, you do not have to provide proof, but you may submit a Claim Form to update your contact information. If your notice did not assign you to a group, but you had either a topcase or keyboard repair, you must submit proof of this. If you did not receive a notice but you had either a topcase or a keyboard repair, you must provide a proof of purchase (such as your Mac serial number) and proof of the repair.
Eligibility:You may be eligible if you are an individual or entity who bought, other than for resale, an Apple MacBook, MacBook Air, and MacBook Pro laptops sold 2015-2019 that was equipped with a defective butterfly keyboard that caused characters to repeat unexpectedly, characters to not appear, or keys to feel “sticky” or not respond consistently.
If you received a notice, it should tell you whether Apple’s records show that you are in Group 1, Group 2, or Group 3. The computers at issue include the following:
- MacBook (Retina, 12-inch, Early 2015)
- MacBook (Retina, 12-inch, Early 2016)
- MacBook (Retina, 12-inch, 2017)
- MacBook Air (Retina, 13-inch, 2018)
- MacBook Air (Retina, 13-inch, 2019)
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2019, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
- MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2018)
- MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2019)
Benefits:
- Group 1: For those who had two or more topcase replacements within four years of buying the computer and before November 28, 2024. Initial payment expected to be $300, although the final amount could be more or less, depending on the number of valid claims received; maximum $395.
- Group 2: For those who had one topcase replacement within four years of buying the computer, and the replacement did not resolve the issue. Maximum payment $125, but final amount may be less.
- Group 3: For those who had one or more keycap replacements within four years of buying the computer, and the replacements did not resolve the issue. Maximum payment is $50, but final amount may be less.
- Apple Keyboard Service Program: Protection for those who bought one or more of the computers at issue and who experience future issues within four years of the purchase.
Total Settlement Amount: $50 million
Class Representative Proposed Incentive Fee:Up to $5,000
Law Firms:
Chimicles Schwartz Kriner & Donaldson-Smith LLP
Girard Sharp LLP
Claim Form: Keyboard Settlement Claim Form
Case Name: In re MacBook Keyboard Litigation
Settlement Website: Keyboard Settlement Website
Claims Administrator:
JND Legal Administration
In re MacBook Keyboard Litigation
c/o JND Legal Administration
PO Box 91341
Seattle, WA 98111
info@KeyboardSettlement.com
855-579-1311
