Airbnb Added Charges Quebec Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

Airbnb Ireland UC, Airbnb, Inc., and Airbnb Payments UK Ltd. are settling a Canadian class action alleging that Airbnb’s pricing system violated the laws of Quebec. The complaint alleged that the company’s website displayed one price at the first stage of browsing, then added additional charges at checkout.

Docket Number:


Company: Airbnb Inc.

Filing Deadline: January 1, 2100

Class Period: August 22, 2014 to June 26, 2019

Objection Deadline: November 28, 2019

Exclusion Deadline: November 15, 2019

Final Approval Hearing: December 3, 2019

Proof of Purchase:

Presumably company records are being used to identify class members.


You may be eligible if

  • You are a resident of Quebec,
  • Who, between August 22, 2014 and June 26, 2019, you made a booking on the Airbnb platform offered by a third-party host at a higher price than was displayed at the first stage of browsing, and
  • You did not make the booking in connection with the operation of a business.

No claim forms are available yet. The settlement administrator will be sending class members an e-mail with a link to obtain benefits if the settlement is approved by the court.

Typical Settlement Amount:

Credit of up to $45 Canadian dollars, redeemable in making bookings on Airbnb at any location throughout the world, good for 24 months.

Total Settlement Amount: CAD $3,000,000

Class Representative Proposed Incentive Fee:

CAD $5,000

Law Firm:
Joey Zukran

Case Name: Preisler-Banoon v. Airbnb. C.S.M.

Settlement Website: Airbnb Added Charges Quebec Settlement

Claims Administrator:
Velvet Payments Class Action Services

Claims Administrator Contact Information:

Velvet Payments Class Action Services
5900 Andover Ave. Suite 1
Montreal, Quebec
H4T 1H5

Tags: Charges Not Permitted by Law, Deceptive Business Practices