Accordia Life Insurance Policy Administration Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This settlement resolves a class action against Accordia Life & Annuity Company and Alliance-One Services, Inc. The complaint alleged that certain life insurance policies (the Covered Policies) were not properly administered after an event called the Conversion, when they were transferred to Alliance-One’s system. These errors included things like errors in calculating the policies’ values, premium payments, nonpayment of benefits, and so on.

The issues are extensive and complicated, and further information can be found in the Class Notice, the Independent Producer Notice, and the Independent Producer Bulletin at the settlement website, at https://mcguireclappsettlement.com/Notice.

Docket Number:


Company: Accordia Life & Annuity Company

Filing Deadline: March 20, 2021

Class Period: May 1, 2014 to June 7, 2019

Objection Deadline: November 4, 2019

Exclusion Deadline: November 2, 2019

Final Approval Hearing: June 23, 2021

Proof of Purchase:

The portal to the Claim Form requests, “Before filing a claim, you should first attempt to resolve your conversion-related issue by calling the customer contact center at 1-800-210-3394. It does not specify what proof or information is needed for this process.


You may be eligible if you are a person or entity that had an ownership interest in one of the types of policies below, during the class period specified:

1. New Business Policies: Life insurance policies issued by Accordia and later administered by Alliance-One, between May 1, 2014 and June 7, 2019.
2. Converted Policies: Life insurance policies that were insured, managed, or reinsured by Accordia, its parent, or affiliated companies, including First Allmerica Financial Life Insurance Company and were converted or scheduled to be converted to Alliance-One’s systems, in either Wave 1 (between August 1, 2015 and June 7, 2019) or Wave 2 (between January 1, 2016 and June 7, 2019).

Beneficiaries of the policies are not included in the class.

There is also a class for Independent Producers. For more information, see the Independent Producer Notice at https://mcguireclappsettlement.com/Notice.

Note that the portal to the Claim Form requests, “Before filing a claim, you should first attempt to resolve your conversion-related issue by calling the customer contact center at 1-800-210-3394.

Typical Settlement Amount:

The settlement provides injunctive relief and claim review relief. Injunctive relief (that is, a requirement that the companies do things differently from now on) will be provided automatically. If you want Claims Review Relief, you must first attempt to resolve the issue by calling the Customer Contact Center at (800) 210-3394. The Notice also says you may wish to wait until you receive and review your next annual statement, as this may resolve some issues.

Total Settlement Amount: Unknown

Class Representative Proposed Incentive Fee:


Law Firms:
Cohen & Malad
Methvin Terrell Yancey Stephens & Miller PC
Williams Law Firm

Claim Form: McGuire Clapp Settlement Claim Form

Case Name: Clapp et al. v. Accordia Life & Annuity Co., et al.

Settlement Website: McGuire Clapp Settlement Website

Claims Administrator:
Rust Consulting, Inc.

Claims Administrator Contact Information:

McGuire Clapp Settlement Administrator
c/o Rust Consulting Inc. – 6512
P.O. Box 44
Minneapolis, MN 55440-0044

Tags: Administration Errors, Insurance, Life Insurance