SafeHands Non-Alcohol Hand Sanitizer False Claims Class Action

SafeHands Solutions, LLC makes an alcohol-free topical antiseptic and hand sanitizer, which is sold on the website of the outdoor company Recreational Equipment, Inc. (REI) as well as on the SafeHands website. The label for the product claims that the product kills 99.99% of germs. The complaint alleges that this is not true.

The class for this action is all persons who bought the Product in the US between August 8, 2017 until the certification of the class in this case.

In addition to the claim on the label, the complaint alleges that the website page for the SafeHands solution on the REI website said this: “A proven alternative to alcohol sanitizers, this hand sanitizer kills 99.99% of common germs and bacteria, while also protecting against viruses and fungi.” The complaint alleges, “The depictions and representations on the REI Website were co-created or co-developed by Defendants” with the knowledge that consumers would see them.

According to the complaint, the main active ingredient in the SafeHands product is benzalkonium chloride.

The recent Covid-19 pandemic has prompted people to buy and use more hand sanitizer, in hopes of killing the virus on their hands. Many of these are made with either ethanol or isopropanol alcohol.

The Food and Drug Administration (FDA) has acknowledged that alcohol-based sanitizers can reduce bacteria and germs on the skin. However, the FDA has indicated that they “have not been shown to be effective to kill a variety of germs that cause certain viruses.” The FDA does not allow makers or marketers “to make representations as to illnesses that the product will prevent or th[e] germs and/or bacteria that it will ‘kill.’”

According to the complaint, the Centers for Disease Control (CDC) has stated that hand sanitizers that use benzalkonium instead of alcohol have “less reliable activity against certain bacteria and viruses than” alcohol-based sanitizers.

The complaint alleges that no reliable studies exist that support the representation that SafeHands kills 99.99% of germs and protects against viruses, and that the SafeHands is not a “proven” alternatively to alcohol-based sanitizers because it is less effective than they are.

The complaint claims that the representations lead consumers to believe that SafeHands can kill 99.99% of “germs” that cause diseases, including those that cause coronavirus. The complaint claims that this is false. “On information and belief,” the complaint says, “the Product does not kill and/or protect against a variety of germs and/or bacteria … including certain strains of influenza, the common cold, norovirus and SARS CoV-2, the illness causing Covid-19…”

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

SafeHands Non-Alcohol Hand Sanitizer False Claims Complaint

August 11, 2020

SafeHands Solutions, LLC makes an alcohol-free topical antiseptic and hand sanitizer, which is sold on the website of the outdoor company Recreational Equipment, Inc. (REI) as well as on the SafeHands website. The label for the product claims that the product kills 99.99% of germs. The complaint alleges that this is not true.

SafeHands Non-Alcohol Hand Sanitizer False Claims Complaint

Case Event History

SafeHands Non-Alcohol Hand Sanitizer False Claims Complaint

August 11, 2020

SafeHands Solutions, LLC makes an alcohol-free topical antiseptic and hand sanitizer, which is sold on the website of the outdoor company Recreational Equipment, Inc. (REI) as well as on the SafeHands website. The label for the product claims that the product kills 99.99% of germs. The complaint alleges that this is not true.

SafeHands Non-Alcohol Hand Sanitizer False Claims Complaint
Tags: Deceptive Advertising, Deceptive Labels, Item Does Not Do What It Is Advertised to Do