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Roomba Vacuums Wheel Stops Turning Class Action

This class action complains against iRobot Corporation for a defect in certain of its Roomba vacuums. The complaint alleges that a design defect in the machines makes them “completely inoperable,” despite the fact that iRobot offers a wheel kit to repair the defect. According to the complaint, consumers must pay for wheel kit, but it does not make the Roomba start operating again.

The class for this action is all persons who bought a Roomba vacuum, sent it to iRobot for repairs or replacement based on a wheel malfunction, and were charged for repair kits that did not remedy the defect and/or malfunction.

On or around April 29, 2018, the plaintiff in this case, Thomas W. Toolis, bought a Roomba vacuum for use in vacuuming his home.

The Roomba appears to have worked for a time. However, in February 2022, the complaint alleges, the left wheel of the machine stopped turning, so that the Roomba could no longer operate correctly. The error code shown, the complaint says, was “Error 5.”

Toolis contacted iRobot about the problem. According to the complaint, iRobot told him he had to buy a wheel kit to correct the wheel problem. The kit cost Toolis $59.

The complaint alleges that Toolis bought the kit, but it did not get the left wheel to start turning again. The complaint claims that the wheel still does not turn.

It appears that Toolis contacted the company again. However, the complaint alleges, “iRobot has further declined to provide [Toolis] with a Roomba Vacuum free of a left wheel malfunction.”

The first count is unjust enrichment. The complaint alleges, “As manufactured during the class period, the Roomba Vacuum routinely malfunctions and becomes in operable.” As evidence, the complaint points to postings on the Internet on the subject, which are recorded and attached to the complaint when filed as Exhibit A.

The complaint alleges that iRobot knew of the defect in the Roomba vacuum but has not warned consumers about it or issued a recall. Roomba seems to have developed a repair kit for the problem, but it charges customers a substantial amount for it, and the complaint claims it does not fix the problem.

The second count is violation of the Illinois Consumer Fraud and Deceptive Business Practices Act. According to the complaint, this act makes unlawful “the use or employment of any deception[,] fraud, false pretense, false promise, or misrepresentation…” The complaint alleges that iRobot concealed the fact that Roomba vacuums are defective.

Finally, the complaint alleges that iRobot has committed a breach of implied warranty of the Roomba vacuum’s fitness for cleaning floors.

Article Type: Lawsuit
Topic: Consumer

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Tags: Deceptive Advertising, Unjust Enrichment