Symmetry Financial Group, LLC does business under the name the Pritchett Agency. The complaint for this class action alleges that this insurance agency makes unsolicited calls, in violation of the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).
The plaintiff in this case, Manuel Perez, received both an unsolicited text message and an unsolicited voicemail from Pritchett on his cell phone on March 22, 2022.
The text message, according to the complaint, began, “Hi Manuel, it’s Edward Pritchett. I just left you a VM about joining our team. Here’s the link…”
The complaint reproduces the text of the voice message, which begins: “Hi this is Edward Pritchett. I’m calling because my agency is expanding in your area, and I was referred to you as we were looking for licensed insurance agents to help us with new client requests that we have come in. We are one of the fastest growing companies in the country…”
The complaint alleges that Perez could easily tell that the message was prerecorded.
Also, the complaint says that Perez’s number has been on the National Do Not Call Registry since May 2008.
The hyperlink in the text message links to a webpage that the complaint claims, among other things, advertises “warm leads.” The complaint alleges that Pritchett “advertises its customer leads to new insurance agents and touts its lead sources to generate sales for its new agents.” The complaint claims that the purpose of the prerecorded voicemails was to get Perez to buy leads from Pritchett or to enter into an agreement with Pritchett to sell Pritchett’s policies, both of which activities the complaint says Pritchett would profit from.
Three classes have been defined for this action:
- The FTSA No Consent Class is all persons in Florida who (1) were sent a telephone sales call or text message about Pritchett’s goods or services (2) using the same equipment or type of equipment used to call the plaintiff in this case.
- The TCPA No Consent Class is all persons in the US who, between June 27, 2018 and June 27, 2022, were sent a call using an artificial or prerecorded voice, by Pritchett or anyone acting on Pritchett’s behalf, to the person’s cell phone, without an emergency purpose and without the person’s prior express written consent.
- The Do Not Call Registry Class is all persons in the US who, between June 27, 2018 and June 27, 2022 (1) were sent a call or text message, by or on behalf of Pritchett, (2) more than once in a twelve-month period (3) where the person’s telephone number had been listed on the National Do Not Call Registry for at least thirty days (4) for the purpose of selling Pritchett’s products and services, and (5) for whom Pritchett claims either that it did not obtain prior express written consent or that it obtained prior express written consent in the same manner as it obtained it from the plaintiff in this case.
Topic: Privacy
Most Recent Case Event
Pritchett Agency Telephone Promotion of Agency TCPA, FTSA Complaint
July 27, 2022
Symmetry Financial Group, LLC does business under the name the Pritchett Agency. The complaint for this class action alleges that this insurance agency makes unsolicited calls, in violation of the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).
Pritchett Agency Telephone Promotion of Agency TCPA, FTSA ComplaintCase Event History
Pritchett Agency Telephone Promotion of Agency TCPA, FTSA Complaint
July 27, 2022
Symmetry Financial Group, LLC does business under the name the Pritchett Agency. The complaint for this class action alleges that this insurance agency makes unsolicited calls, in violation of the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act (FTSA).
Pritchett Agency Telephone Promotion of Agency TCPA, FTSA Complaint