Power Home Remodeling Unwanted Cell Phone Calls TCPA Class Action

Many different types of companies attempt to market their goods or services by telemarketing. In this class action, it’s Power Home Remodeling Group, LLC, a company that offers home remodeling services in several states. The complaint alleges that the company does not obey federal rules and regulations for telemarketers, thus violating under the Telephone Consumer Protection Act (TCPA).

The class for this action is all persons living in the US who received a call on their cell phones, made by or on behalf of Power Home Remodeling Group, LLC, where the call was made using an automatic dialing system without the persons’ prior express written consent, between January 1, 2017 and the date of certification of the class in this case.

Congress passed the TCPA in 1991 to protect consumer who were being increasingly harassed by telemarketing calls. The barrage of calls was made possible by automatic dialing systems and equipment that transmitted artificial or prerecorded voices. Congress recognized that automated calls are a greater nuisance than calls from a live person.

The TCPA makes it unlawful for telemarketers to place non-emergency calls to consumer cell phones, using automatic dialing systems or artificial or prerecorded voices, unless they have the consumers’ prior express written consent to make such calls.

Companies are responsible for telemarketing calls made on their behalf by third parties.

In this case, sometime around September or October 2019, Power placed a call to plaintiff Nora Hruska’s cell phone.

When she answered, the complaint says, Hruska “noted a distinct pause before being connected to a female representative who tried to sell [Hruska] [Power’s] services. Hruska told the representative that she was not interested in the company’s services. According to the complaint, she asked that the company remove her from its call list.

However, Power did not stop calling her. It called again on at least the following dates:
October 14, 2019
October 15, 2019
October 16, 2019
November 20, 2019
November 27, 2019
December 2, 2019
January 29, 2020
February 3, 2020

On February 3, Hruska received yet another call from Power. She answered the call, saying, “Hello, hello.” After a pause, a male voice said, “Hi Nora.” Hruska hung up the phone.

According to the complaint, Power continues to call.

The complaint alleges that, “given the noticeable pause after [Hruska] answers a call along with the volume and frequency of the calls,” Power’s calls to Hruska were placed with an automatic dialing system.

Hruska says she never gave Power her express written consent to call her on her cell phone.

Article Type: Lawsuit
Topic: Privacy

Most Recent Case Event

Power Home Remodeling Unwanted Cell Phone Calls TCPA Complaint

February 17, 2020

Many different types of companies attempt to market their goods or services by telemarketing. In this class action, it’s Power Home Remodeling Group, LLC, a company that offers home remodeling services in several states. The complaint alleges that the company does not obey federal rules and regulations for telemarketers, thus violating under the Telephone Consumer Protection Act (TCPA).

Power Home Remodeling Unwanted Cell Phone Calls TCPA Complaint

Case Event History

Power Home Remodeling Unwanted Cell Phone Calls TCPA Complaint

February 17, 2020

Many different types of companies attempt to market their goods or services by telemarketing. In this class action, it’s Power Home Remodeling Group, LLC, a company that offers home remodeling services in several states. The complaint alleges that the company does not obey federal rules and regulations for telemarketers, thus violating under the Telephone Consumer Protection Act (TCPA).

Power Home Remodeling Unwanted Cell Phone Calls TCPA Complaint
Tags: TCPA, Unsolicited Cell Phone Calls, Use of Automatic-Capable Dialer