Market Basket Ground Coffees Number of Cups Class Action

How do consumers know how many cups a cannister of ground coffee makes? Most containers have a designation on the packaging that gives the number of cups. However, the complaint for this class action alleges that the Market Basket brand ground coffee, offered by Demoulas Super Markets, promise more cups than the volume of coffee inside can deliver.

The class for this action is all persons who bought, during the applicable statute of limitations, Market Basket House Blend or House Blend Decaf coffees, in containers advertised as making 79 and 76 six-fluid-ounce cups of coffee, respectively, even though the contents of the containers so labeled cannot brew anywhere near these numbers of servings.

Depicted on pages 3 and 4 of the complaint are the cannisters and labels for two kinds of Market Basket coffee.

The first, in a blue cannister, is Market Basket House Blend Medium Roast Ground Coffee. To the side of the cannister is a cup symbol with the words, “Makes 79 Cups.”

The second, in a green cannister, is Market Basket House Blend Medium Roast Decaffeinated Coffee. To the side is the same cup symbol with the words, “Makes 76 Cups.”

On pages 4 and 5 are photos and transcriptions of the brewing instructions from the cannister: “This coffee is ground for use in all coffee makers. … Use one rounded tablespoon (or one standard coffee measure) for each 6 ounces of water, varying according to individual taste.”

Reasonable consumers therefore assume that the cannisters make the stated number of cups of coffee, the complaint says, but “despite these prominent representations, third-party laboratory testing establishes that the Products do not meet these cup claims.”

According to a table in the complaint, the lab testing showed that the House Blend cannister, advertised as making 79 cups of coffee, only made 39 cups—that is, 40 fewer servings than advertised. Also in the table is the lab testing for the House Blend Decaf, advertised as making 76 cups of coffee, but only making 37 cups of coffee—that is, 39 fewer servings than advertised. In both cases, 51% of the advertised number of servings is missing.

This mislabeling violates Massachusetts laws that prohibit using unfair or deceptive trade practices, the complaint alleges, and misrepresents the number of servings the product can make. “In addition,” the complaint asserts, the company “has violated express warranties related to the Product[] because it does not contain anywhere close to the promised number of servings.”

The complaint points out that the companies that create private-label coffee makers for Walmart, Target, and other retailers have agreed to settlements for similar claims.

The counts include violation of Massachusetts General Laws, Chapter 93A, Regulation of Business Practices for Consumer Protections, Section 2, Unfair Practices, among other things.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Market Basket Ground Coffees Number of Cups Complaint

February 2, 2021

How do consumers know how many cups a cannister of ground coffee makes? Most containers have a designation on the packaging that gives the number of cups. However, the complaint for this class action alleges that the Market Basket brand ground coffee, offered by Demoulas Super Markets, promise more cups than the volume of coffee inside can deliver.

Market Basket Ground Coffees Number of Cups Complaint

Case Event History

Market Basket Ground Coffees Number of Cups Complaint

February 2, 2021

How do consumers know how many cups a cannister of ground coffee makes? Most containers have a designation on the packaging that gives the number of cups. However, the complaint for this class action alleges that the Market Basket brand ground coffee, offered by Demoulas Super Markets, promise more cups than the volume of coffee inside can deliver.

Market Basket Ground Coffees Number of Cups Complaint
Tags: Deceptive Advertising, Deceptive Labels, Misrepresentation of Number of Servings