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Lendmark TCPA Class Action Lawsuit

This lawsuit claims that Lendmark Financial Services has routinely violated the Telephone Consumer Protection Act (TCPA) by using an automatic telephone dialing system to place non-emergency calls to numbers assigned to a cellular telephone service, without prior express consent.

            One plaintiff in this case, Gloria Crumpton, is a resident of Tuscaloosa, Alabama.  Starting in 2016, Lendmark began placing calls to Crumpton’s telephone number.  In total, she believes that Lendmark called her upwards of one hundred times in less than a year.  On more than one occasion, Crumpton answered Lendmark’s call and instructed the individual on the other end of the line to stop placing calls to her number.  Furthermore, on September 9, 2016, she mailed a letter to Lendmark that states: “I am writing to ask you, your staff, and all the other Lendmark locations outside of Tuscaloosa, AL area to please stop calling harassing me.”  In a conversation following this letter, Lendmark told Crumpton that it would continue to place calls to her cellular telephone number.  Lendmark, in fact, continued calling Crumpton.  One voicemail states: “…your account is important, it matters, or I would not call you every day…”  Another states: “…you don’t have to worry about me calling you anymore… I need to talk to you today, it’s very important to me, it’s very important to my staff, it’s very important to my paycheck, ultimately…” Crumpton estimates that seventy voicemails of this nature were left on her phone.

 It is clear that Lendmark used an automatic capable dialer to contact Crumpton, as well as other plaintiffs and individuals nationwide.  The calls were for non-emergency purposes and the owners of the cellular phones did not give Lendmark consent to make the calls.  To the contrary, Crumpton, orally and in writing, demanded that Lendmark stop calling her. 

Based on the facts of the case, the plaintiffs in this lawsuit allege that Lendmark Financial Services violated the TCPA by making calls with an automatic capable dialer to cellular phone numbers in non-emergency situations without consent.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Lendmark TCPA Complaint

November 28, 2016

This compaint claims that Lendmark Financial Services violated the TCPA by making unsolicited, non-emergency calls to cellular phones without consent using an automatic-capable dialer.

lendmark_tcpa_complaint.pdf

Case Event History

Lendmark TCPA Complaint

November 28, 2016

This compaint claims that Lendmark Financial Services violated the TCPA by making unsolicited, non-emergency calls to cellular phones without consent using an automatic-capable dialer.

lendmark_tcpa_complaint.pdf
Tags: TCPA, Unsolicited Cell Phone Calls, Unsolicited Telephone Calls, Use of Automatic-Capable Dialer