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Lakeview Loan Servicing Loan-Related Customer Data Stolen Class Action

This is yet another data breach class action, this time brought against Lakeview Loan Servicing, LLC. The complaint alleges that Lakeview should be held accountable for the exposure of the personally identifiable information (PII) for some 2.5 million people, entrusted to Lakeview in connection with a loan application, a loan modification, or other items related to loan servicing.

The complaint proposes a class and two subclasses:

  • The Nationwide Class is all natural persons living in the US whose personal information was compromised in the data breach.
  • The Florida and Maryland Subclasses are all natural persons living in Florida or Maryland, respectively, whose PII was compromised in the data breach.

According to the complaint, Lakeview first noticed that an unauthorized party had accessed its file servers in early December 2021. The complaint alleges that Lakeview’s subsequent investigation found that the unauthorized party had first gotten access to the files nearly a month and a half before. The complaint claims the intrusion had begun almost a month and a half before, lasting from October 17 to December 7, 2021.

The complaint alleges that the stolen information included names, addresses, loan numbers, and Social Security numbers, and that, “upon information and belief,” it was sold or made available on the dark web. One of the plaintiffs in this case has been informed by his credit monitoring service that his Social Security number was found on the dark web.

However, the complaint claims that it took Lakeview nearly five months after the beginning of the date breach began, until March 2022, to begin sending data breach notices to the persons affected.

“Upon information and belief,” the complaint asserts, “the Data Breach occurred because Lakeview failed to implement adequate and reasonable [cybersecurity] procedures and protocols to protect the PII of [the] Plaintiff and Class Members” in this case.

The complaint attempts to emphasize the inadequacies of the company’s security measures: “In its letter to the New Hampshire Attorney General, Lakeview acknowledged that it was compelled to enhance its then existing cybersecurity measure, thereby underscoring that its cybersecurity measures that existed at the time of and during the Data Breach were inadequate and operated in such a manner [as to permit] the Data Breach to occur.”

The complaint alleges that Lakeview had the duty to take proper care of the customer information it obtained and stored and that the company could have prevented the data breach if it had implemented adequate security measures. It also faults Lakeview for not detecting the intrusion earlier.

Among other things, the complaint alleges that Lakeview, being a financial institution, has violated the Gramm-Leach-Bliley Act.

Article Type: Lawsuit
Topic: Privacy

Most Recent Case Event

Lakeview Loan Servicing Loan-Related Customer Data Stolen Complaint

March 31, 2022

This is yet another data breach class action, this time brought against Lakeview Loan Servicing, LLC. The complaint alleges that Lakeview should be held accountable for the exposure of the personally identifiable information (PII) for some 2.5 million people, entrusted to Lakeview in connection with a loan application, a loan modification, or other items related to loan servicing.

Lakeview Loan Servicing Loan-Related Customer Data Stolen Complaint

Case Event History

Lakeview Loan Servicing Loan-Related Customer Data Stolen Complaint

March 31, 2022

This is yet another data breach class action, this time brought against Lakeview Loan Servicing, LLC. The complaint alleges that Lakeview should be held accountable for the exposure of the personally identifiable information (PII) for some 2.5 million people, entrusted to Lakeview in connection with a loan application, a loan modification, or other items related to loan servicing.

Lakeview Loan Servicing Loan-Related Customer Data Stolen Complaint
Tags: Exposing Private Information, Exposure to cyber crime, Your Privacy