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HP Envy 13 Laptops Have Slowed NVidia GPU Class Action

NVidia makes the GeForce MX150 graphics card. HP advertised that HP Envy laptops would contain this graphics card, which it advertised “will have the power and responsiveness to help your productivity soar.” But the complaint alleges that only the larger Envy laptops truly have that card. It claims that the smaller Envy 13 has a slower, inferior version of that graphics card.

The class for this action is all individuals living in the US who, from the first launch date of the laptops at issue in this case in June 2017, bought an HP laptop computer equipped with the Slowed MX150. A Maryland Subclass has also been defined for those who live in Maryland.

The most important part of a graphics card is the graphics processing unit (GPU), says the complaint. The complaint contends, “A fast GPU generally … speed[s] up graphics processing, and a powerful GPU is critical to certain graphics-intensive computer uses such as running video games and virtual reality software, photo- and video-editing software, three-dimensional modeling, and video and image processing.”

A slower GPU can “reduci[e] render speed, display quality, and operating stability.” An underpowered GPU, the complaint says, “can cause visual anomalies such as artifacts, flickering images, and screen stuttering. GPU output may lag, reducing the framerate and reducing responsiveness to user input, or the GPU may even crash.” It can even “render a game or graphics-intensive program unusable.”

The complaint says NVidia markets the MX150 as a single item with a single set of specs.

As of June 2017, HP offered customers buying Envy laptops the option of an upgrade with the addition of the MX150. But the complaint claims there was a problem: “Customers who purchased the larger models of the Envy received the Standard MX150, while customers who purchased the smaller Envy 13 received the Slowed MX150.”

The plaintiff in this case, Mark Twardzik, bought the Envy 13. HP did not warn customers of this difference. In fact, the complaint says, “HP fully adopted NVidia’s misleading uniform branding of the MX150” calling it “exceptionally powerful” with “incredible speed.”

In March 2018, NotebookCheck.com published an article that the complaint quotes as revealing that there were in fact “two distinct versions of the GeForce MX150 with wide performance differences and power demands. The second version is notably slower and less demanding than the ‘standard’ MX150…”

The complaint alleges false advertising, violation of state consumer protection laws, and fraudulent concealment, among other things.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

HP Envy 13 Laptops Have Slowed NVidia GPU Complaint

March 18, 2021

NVidia makes the GeForce MX150 graphics card. HP advertised that HP Envy laptops would contain this graphics card, which it advertised “will have the power and responsiveness to help your productivity soar.” But the complaint alleges that only the larger Envy laptops truly have that card. It claims that the smaller Envy 13 has a slower, inferior version of that graphics card.

HP Envy 13 Laptops Have Slowed NVidia GPU Complaint

Case Event History

HP Envy 13 Laptops Have Slowed NVidia GPU Complaint

March 18, 2021

NVidia makes the GeForce MX150 graphics card. HP advertised that HP Envy laptops would contain this graphics card, which it advertised “will have the power and responsiveness to help your productivity soar.” But the complaint alleges that only the larger Envy laptops truly have that card. It claims that the smaller Envy 13 has a slower, inferior version of that graphics card.

HP Envy 13 Laptops Have Slowed NVidia GPU Complaint
Tags: Computer, Deceptive Advertising, Fraudulent Concealment