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GE Ovens with Shattering Soda Lime Glass Florida Class Action

This Florida class action concerns ranges and wall ovens with glass front doors that can crack, break, or shatter during normal use. The appliances at issue are made by Haier US Appliance Solutions, which does business as GE Appliances. The complaint alleges that the ranges and ovens have door panels made with soda lime glass and are defective.

The class for this action is all persons living in Florida who own or owned a GE oven with a glass-front door made with soda lime glass.

During the fullest period allowed by law, all persons residing in the State of Florida who own or owned a GE oven featuring a glass-front door made with soda lime glass.

The plaintiff in this case, Cheryl Jones, says she first used her GE oven’s self-cleaning function on November 29, 2021. During that use, the complaint alleges, the glass in the oven window shattered.

GE was founded in 1892 and has been known for its appliances for many years. The complaint quotes its website as claiming that it “build[s] the world’s best appliances that are in half of all U.S. homes…” It also claims, “When people buy from us, they don’t just get an appliance, they become a member of our family, a family that is there for one another for the life of the product.”

The ovens at issue, the complaint alleges, “are manufactured under a trademark license from General Electric Company” and each has a window in the front door that is made of soda lime glass.

The complaint alleges that “the soda lime glass used in the Ovens suffers from a uniform defect whereby it cannot withstand the high temperatures that are common when the Ovens are used for their ordinary purpose, such as cooking, resulting in the breaking, cracking or shattering of the glass-front door under normal and foreseeable use by consumers.”

According to the complaint, “[s]oda lime glass is significantly less expensive to produce than other types of glass (e.g., borosilicate glass)… Unfortunately for unsuspecting consumers, a demonstrable reduction in quality and safety accompanies this reduction in costs.”

In addition, the complaint alleges, soda lime glass must be tempered, or heat-strengthened, but in uses such as in the oven doors, tempering actually exacerbates the problems inherent in soda lime glass, “particularly if the glass-front doors of the Ovens … are unevenly and/or poorly heated (i.e., tempered), or not heated to high enough temperatures to enhance the safety of the glass, which is the case with the Ovens at issue in this litigation.” The soda lime glass is therefore “particularly susceptible to thermal shock failure[,]” the complaint claims.

The complaint alleges GE has been aware of the defect for some time. The complaint quotes online postings of consumer complaints, from as early as 2011.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

GE Ovens with Shattering Soda Lime Glass Florida Complaint

February 24, 2022

This Florida class action concerns ranges and wall ovens with glass front doors that can crack, break, or shatter during normal use. The appliances at issue are made by Haier US Appliance Solutions, which does business as GE Appliances. The complaint alleges that the ranges and ovens have door panels made with soda lime glass and are defective.

GE Ovens with Shattering Soda Lime Glass Florida Complaint

Case Event History

GE Ovens with Shattering Soda Lime Glass Florida Complaint

February 24, 2022

This Florida class action concerns ranges and wall ovens with glass front doors that can crack, break, or shatter during normal use. The appliances at issue are made by Haier US Appliance Solutions, which does business as GE Appliances. The complaint alleges that the ranges and ovens have door panels made with soda lime glass and are defective.

GE Ovens with Shattering Soda Lime Glass Florida Complaint
Tags: Breach of Contract, Breach of warranty, Breaking or Shattering Glass