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Coffee-Mate Caramel Latte Creamer Number of Servings Illinois Class Action

Coffee-mate coffee creamers are made by Nestlé USA, Inc. The Coffee-mate Caramel Latte Powdered Coffee Creamer sometimes has a notation on its front, in large letters, saying that the container includes 140 servings. But the complaint alleges that this is false, due to a miscalculation of servings size, and that the container offers only 107 servings, almost 33% fewer than promised.

The class for this action is all Illinois residents who bought the product during the statutes of limitations for each of the causes of action alleged.

Nestlé USA, Inc. is a subsidiary of what the complaint calls “the largest food company in the world, the Swiss conglomerate Nestle SA.” Coffee-mate was first introduced in the 1970s. The complaint alleges, “Based on this history and consumer awareness of the brand, it is trusted beyond other types of coffee creamer products.”

The 140-serving containers contain 15 ounces, or 425.2 grams, of the Coffee-mate product.

The complaint alleges, “Though the product arrives at ‘140 Servings’ based on a serving size of one teaspoon it claims contains three grams of powder, the weight of this coffee creamer in a teaspoon is four grams.”

How do we know this? The complaint says, “Independent laboratory analysis determined that the product only provides one hundred and seven (107) servings of coffee creamer based on an actual teaspoon containing the Product, thirty-three (33) fewer than promised.” The complaint adds, “This means the Product delivers almost thirty-three percent (33) fewer servings of coffee creamer than the 140 promised on the label, which is what consumers paid for.”

The “140 Servings” notation leads consumers to believe that the container holds enough to add “the standard teaspoon amount” to 140 cups of coffee, the complaint alleges, when used according to the label’s directions: “No reasonable consumer will expect the number of servings is closer to 100 than 140.”

This makes the “140 Servings” representation “false, deceptive and misleading[,]” according to the complaint. The complaint claims this means the value of the product was “materially less than its value as represented by” the company.

The complaint claims, “The Product is sold for a price premium compared to other similar products, $3.79 per 15 [ounces], a higher price than it would otherwise be sold for, absent the misleading representations and omissions.”

The causes of action include negligent misrepresentation, fraud, violations of the Illinois Consumer Fraud and Deceptive Business Practices Act, and breaches of express warranty and the implied warranty of merchantability, among other things.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Coffee-Mate Caramel Latte Creamer Number of Servings Illinois Complaint

July 13, 2021

Coffee-mate coffee creamers are made by Nestlé USA, Inc. The Coffee-mate Caramel Latte Powdered Coffee Creamer sometimes has a notation on its front, in large letters, saying that the container includes 140 servings. But the complaint alleges that this is false, due to a miscalculation of servings size, and that the container offers only 107 servings, almost 33% fewer than promised.

Coffee-Mate Caramel Latte Creamer Number of Servings Illinois Complaint

Case Event History

Coffee-Mate Caramel Latte Creamer Number of Servings Illinois Complaint

July 13, 2021

Coffee-mate coffee creamers are made by Nestlé USA, Inc. The Coffee-mate Caramel Latte Powdered Coffee Creamer sometimes has a notation on its front, in large letters, saying that the container includes 140 servings. But the complaint alleges that this is false, due to a miscalculation of servings size, and that the container offers only 107 servings, almost 33% fewer than promised.

Coffee-Mate Caramel Latte Creamer Number of Servings Illinois Complaint
Tags: Deceptive Advertising, Deceptive Labels, Misrepresentation of Number of Servings