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Zillow Funneling of Customers to “Premier Agents” Connecticut Complaint

June 14, 2021

Zillow’s online platform dominates the market for buying and selling homes. It “purports to make the process of buying and selling residential real estate less complicated and lower priced[,]” says the complaint for this class action. However, the complaint alleges that its power in the market allows it to “tilt the real-world playing field in favor of its own favored customers”—its Premier Agents, who pay Zillow fees to funnel homebuyers to them.

Case Event File: Zillow Funneling of Customers to “Premier Agents” Connecticut Complaint

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