Vanguard Marketing Voice Prints to Determine Truth California Complaint

October 28, 2022

Vanguard Marketing Corporation, the complaint for this class action alleges, uses a system that “combines audio, voice, and artificial intelligence technologies” to determine whether callers are making true or false statements. The complaint alleges that this practice violates the California Invasion of Privacy Act (CIPA), particularly its provisions about the recording or examination of California residents’ voice prints or voice stress patterns without their consent.