January 18, 2021
Trustpilot.com is a website that originated in Denmark allows consumers to review businesses. Companies buy “pricey” subscriptions, but the complaint alleges Trustpilot uses unfair means to ensure that they are automatically re-enrolled at the end of their terms, by making it difficult for them to receive their renewal notices and cancel before they are charged.
Case Event File: Trustpilot Prevention of Subscriber Cancellations ComplaintRelated to: Trustpilot Prevents Subscribers from Cancelling Class Action
