September 11, 2022
TD Bank, NA examines the voices of customers who call it, the complaint for this class action alleges, and uses them to validate their identities and to determine whether the person is telling the truth or not. The bank claims that customers can enroll in this TD Voiceprint program, but the complaint alleges that it has been using the system for a time without first getting customers’ consent, which the complaint claims is a violation of the California Invastion of Privacy Act (CIPA).
Case Event File: TD Bank Voice Prints for Identity and Truth California ComplaintRelated to: TD Bank Voice Prints for Identity and Truth California Class Action