April 2, 2021
Rushmore Loan Management Services, LLC services home mortgages. But the complaint for this class action alleges that it violates California’s Rosenthal Fair Debt Collection Practices Act (RFDCPA) and the terms of mortgages by charging processing fees when customers make their monthly payments by telephone. These pay-to-pay fees amount to $5 when homeowners use the automated phone payment system and $10 when they pay by speaking to a customer representative.
Case Event File: Rushmore Loan Management Excessive Pay-to-Pay Fees ComplaintRelated to: Rushmore Loan Management Excessive Pay-to-Pay Fees Class Action
