Promises Behavioral Health Internet Chat Wiretapping California Complaint

August 16, 2022

Promises Behavioral Health, LLC maintains a website that the complaint for this class action claims wiretaps visitors through “keystroke monitoring” software that, unknown to visitors, intercepts, monitors, and records communications they participate in through the chat function of the website. The complaint alleges that this violates the California Invasion of Privacy Act (CIPA) because Promises does not get visitors’ consent to the interception or recording of their communications.