April 25, 2022
When a vehicle is totaled, Progressive Direct Insurance Company must calculate its actual cash value (ACV) to calculate the payout it will make to the policyholder. But the complaint for this class action alleges that Progressive Direct “systematically thumbs the scale” in its own favor by applying a “Projected Sold Adjustment” to lower its payouts in Massachusetts.
Case Event File: Progressive Direct “Projected Sold Adjustments” to ACVs Massachusetts ComplaintRelated to: Progressive Direct “Projected Sold Adjustments” to ACVs Massachusetts Class Action