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Progressive Direct “Projected Sold Adjustments” to ACVs Delaware Complaint

April 21, 2022

When a vehicle is totaled, the insurer must calculate its actual cash value (ACV) to determine the appropriate payout to the policyholder. But the complaint for this class action alleges that Progressive Direct Insurance Company “systematically thumbs the scale” in its favor by applying a “Projected Sold Adjustment” to lower its payouts in Delaware.

Case Event File: Progressive Direct “Projected Sold Adjustments” to ACVs Delaware Complaint

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