August 4, 2022
Progressive Direct Insurance Company uses a third-party vendor, Mitchell International, Inc., to help it determine the actual cash value (ACV) of vehicles that are totaled. But the complaint for this class action alleges that Progressive “systematically thumbs the scale” by applying Projected Sold Adjustments to the valuations of the vehicles, in order to reduce the amounts of its payouts to insureds.
Case Event File: Progressive Direct “Projected Sold Adjustments” Oklahoma ComplaintRelated to: Progressive Direct “Projected Sold Adjustments” Oklahoma Class Action