January 23, 2023
To determine the actual cash value (ACV) of vehicles that are totaled, Progressive Direct Insurance Company uses a third-party vendor, Mitchell International, Inc. But the complaint for this Idaho class action alleges that Progressive “systematically thumbs the scale” in its own favor by applying Projected Sold Adjustments to Mitchell’s valuations, in order to make smaller payouts to its insureds.
Case Event File: Progressive Direct “Projected Sold Adjustments” Idaho ComplaintRelated to: Progressive Direct “Projected Sold Adjustments” Idaho Class Action
