Optimum Internet Added “Network Enhancement Fee” NY, CT Complaint

July 22, 2022

Consumers expect to pay the price they see advertised for services. But the complaint for this class action alleges that Altice USA, Inc. and CSC Holdings, LLC, its which provides Internet services as Optimum, promised to give consumers Internet services for a flat fee, then added “a fabricated, undisclosed, and extra-contractual additional charge” they called a Network Enhancement Fee to increase the cost.