McDonald’s Taking Voiceprints at Drive-Throughs Illinois BIPA Complaints

May 28, 2021

How would you feel if you knew that, when you placed an order at a fast-food drive-up window, the fast-food company was recording your voice and voiceprint for future use in its artificial intelligence (AI) systems? The complaint for this class action alleges that’s what McDonald’s Corporation does when you order in some locations, and it claims the practice violates the Illinois Biometric Information Privacy Act (BIPA).