September 27, 2021
When a mortgage loan is passed from one servicer to another, the transfer process may result in errors. In this case, for all of the plaintiffs, the new servicer was LoanCare, LLC. The complaint for this class action alleges that LoanCare erroneously considers them all to be in arrears, has refused to provide them with account records so they can properly contest the errors, and has given credit reporting agencies erroneous information.
Case Event File: LoanCare Refusal of Requests and Erroneous Credit Reporting ComplaintRelated to: LoanCare Refusal of Requests and Erroneous Credit Reporting Class Action