LensCrafters Website Chat Feature Wiretapping CIPA Complaint

October 16, 2022

Luxottica of America, Inc. owns or operates the website, www.lenscrafters.com. The complaint for this class action brings suit against that company, alleging that it has violated the California Invasion of Privacy Act (CIPA) in two ways. The complaint alleges that it (1) wiretaps the communications website visitors have via the company’s website chat feature and (2) lets at least one other party eavesdrop on these communications, for the purpose of gleaning data to be used for financial gain.