July 6, 2021
HP, Inc., which does business as HP Computing and Printing, Inc. instituted an Instant Ink program to supply ink to those who use its computers. But the complaint for this class action alleges that there are two major catches to the program—a prohibition on buying ink from other sources, despite the delivery of error-prone cartridges, and an inability to use the cartridges they’ve bought through the program if they cancel.
Case Event File: HP Instant Ink Subscription Program Problems ComplaintRelated to: HP Instant Ink Subscription Program Problems Class Action