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Freedom Mortgage Rejects Requests for Recording RESPA Complaint

May 3, 2021

It’s a problem for a borrower if their mortgage servicer doesn’t respond to questions about their mortgage account. That’s why the Real Estate Settlement Procedures Act (RESPA) requires that they do so. But the complaint for this class action alleges that Freedom Mortgage Corporation does not comply with the law, because they do not provide copies of recorded calls between Freedom and borrower—something the complaint alleges servicers been specifically told to provide.

Case Event File: Freedom Mortgage Rejects Requests for Recording RESPA Complaint

Related to: Freedom Mortgage Rejects Requests for Recordings RESPA Class Action