September 11, 2022
Fidelity Brokerage Services, LLC uses a system to examine the voices of those who call it, the complaint for this class action alleges, to validate their identities and to determine whether the callers are telling the truth or not. But the complaint alleges that Fidelity does not get the customers’ express written consent for this recording and examination, as required by the California Invasion of Privacy Act (CIPA).
Case Event File: Fidelity Voice Prints for Identity and Truth California ComplaintRelated to: Fidelity Voice Prints for Identity and Truth California Class Action