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Extended Stay America Prepaid Reservations Not Held, Not Refunded Complaint

December 12, 2022

If you have prepaid for a hotel stay, should the hotel hold the room for you? And if it does not, should you get a refund for your prepayment? The complaint for this class action alleges that, when rooms are prepaid, Extended Stay America, Inc. and other companies neither hold the room nor provide refunds when they cancel the customer’s reservation.

Case Event File: Extended Stay America Prepaid Reservations Not Held, Not Refunded Complaint

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