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Capital One Did Not Offer Covid-19 Assistance as Promised Complaint

February 18, 2022

Capital One Financial Corporation issues credit cards. If account holders pay their bills late, Capital One may charge up to $40 as a late fee. During the economic distress caused by the Covid-19 pandemic, Capital One promised “assistance” to customers, the complaint for this class action alleges, such as waiving fees, deferring payments, and the like. But the complaint claims that Capital One has reneged on these promises and denied assistance to customers.

Case Event File: Capital One Did Not Offer Covid-19 Assistance as Promised Complaint

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