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Bank of America No Refunds on Zelle Fraud Complaint

November 11, 2022

Bank of America Corporation (BOA) was one of seven large banks that created the electronic payment service Zelle, which was designed to compete with other electronic money-transfer services like PayPal, Venmo, and CashApp. The complaint for this class action alleges that BOA promotes the use of Zelle by claiming it is “safe,” “secure,” and “easy,” but in reality, the complaint alleges, it has become a way for criminals to steal from consumers, with BOA providing no help in recovering stolen funds.

Case Event File: Bank of America No Refunds on Zelle Fraud Complaint

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