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Bosch Microwave/Ovens Fading Control Panels Class Action

The BSH Home Appliances Corporation is more popularly known as Bosch. Among other things, it makes a Bosch 800 Series microwave/oven combination, where a microwave is installed above a convection oven, in a wall. But the complaint for this class action alleges that it has a defect: Its digital control panel display dims or fades over time until it cannot be read, making it impossible to use the microwave or oven.

The Nationwide Class for this action is all persons living in the US who bought a Bosch 800 Series microwave/oven during the fullest period allowed by law. The complaint also defines California, Illinois, Colorado, and Florida Classes, for those who live in those states.

The complaint specifically mentions product numbers HBL8743UC, HBL8751UC, HBL8753UC, and HBL87M53UC, although the products are not limited only to those models. The microwave/oven combinations cost more than $2,000 each.

The complaint quotes Bosch advertising as saying its products are “[b]y your side—today, tomorrow, and beyond. … With our home appliances, we represent uncompromising quality, technical perfection, and absolute reliability.”

The control panel is critical to the use of the microwave and oven. They do not have knobs or non-digital displays. The oven must be set to a particular cooking mode: bake, broil, warm, roast, Sabbath, proof dough, or “fast preheat.” Also included are functions for temperature, timer, and clock, as well as the selection of a lower or upper oven.

What is the problem? The complaint claims that the control panels have a vacuum fluorescent display (VFD). The VFD uses filaments conducting electricity to make the display characters glow. The complaint says, “Industry standards applicable to this type of lighting and display system dictate that the current (in Amperes) should be controlled, but not the voltage. Decreased display life can be expected if the filament current is not properly regulated.”

But in the Bosch microwave/oven combinations, the complaint alleges, “the voltage, rather than the current is controlled. This causes the display of the Control Panels to burn out in an accelerated manner, leading to the display fading beyond any use.”

After getting years of complaints, Bosch began using liquid crystal displays instead, but for some reason appears to have gone back to using them in the products at issue in this case, the complaint claims.

The displays can fade within a year or slightly longer. Even if they can be replaced under the one-year warranty, the complaint alleges that the same kind of display is installed, which means that it will again fade just like the first one.

The complaint claims that Bosch has known about the defect and does not have a permanent fix for it.

The counts include breaches of warranties, among other things.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Bosch Microwave/Ovens Fading Control Panels Complaint

August 17, 2021

The BSH Home Appliances Corporation is more popularly known as Bosch. Among other things, it makes a Bosch 800 Series microwave/oven combination, where a microwave is installed above a convection oven, in a wall. But the complaint for this class action alleges that it has a defect: Its digital control panel display dims or fades over time until it cannot be read, making it impossible to use the microwave or oven.

Bosch Microwave/Ovens Fading Control Panels Complaint

Case Event History

Bosch Microwave/Ovens Fading Control Panels Complaint

August 17, 2021

The BSH Home Appliances Corporation is more popularly known as Bosch. Among other things, it makes a Bosch 800 Series microwave/oven combination, where a microwave is installed above a convection oven, in a wall. But the complaint for this class action alleges that it has a defect: Its digital control panel display dims or fades over time until it cannot be read, making it impossible to use the microwave or oven.

Bosch Microwave/Ovens Fading Control Panels Complaint
Tags: Control Panel, Defective Home Appliance, Defective Product, Microwave Oven, Oven