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BioPlus Specialty Pharmacy Exposure of Customer Information Class Action

BioPlus Specialty Pharmacy Services, LLC provides medicines and individual care plans for patients with potentially long-term diseases like hepatitis, Crohn’s disease, multiple sclerosis, rheumatoid arthritis, psoriatic arthritis, and cancer. It offers online services which also provide advice to patients. Unfortunately, the complaint for this class action alleges that BioPlus did not adequately protect the personally identifiable information (PII) or protected health information (PHI) of its customers and experienced a data breach near the end of 2021.

The Nationwide Class for this action is all individuals living in the US whose PII and PHI were exposed as a result of the data breach announced on December 12, 2021.

Patients must entrust BioPlus with a significant amount of information in the normal course of doing business with it. The complaint quotes the company’s Privacy Policy as saying that it understands the need to protect such information and that “privacy of patients’ health information is very important to … us.”

Nevertheless, an unauthorized person gained access to BioPlus’s systems on October 25, 2021 and stole the PII and PHI of BioPlus’s customers. The information compromised included Social Security numbers, medical record numbers, ID numbers, claims information, diagnoses, dates of birth, and prescriptions, among other things.

The complaint alleges that BioPlus found out about the breach on or before November 11, 2021 but only announced it around December 10, 2021.

BioPlus claims it has “implemented, and will continue to adopt, additional safeguards and technical security measures to further protect and monitor our systems.” However, the complaint alleges, BioPlus has not told victims or state attorneys general how the data breach was able to happen or what kind of remedial measures have been put in place.

The complaint alleges that BioPlus “intentionally, willfully, recklessly, or negligently fail[ed] to take and implement adequate and reasonable measures to ensure that … PII and PHI [were] safeguarded, fail[ed] to take available steps to prevent an unauthorized disclosure of data, and fail[ed] to follow applicable required and appropriate protocols, policies, and procedures regarding the encryption of data, even for internal use.”

The plaintiffs in this case, Lori Grader and Daryl Swanson, were two of those whose information was stolen. BioPlus has offered each a one-year subscription to a credit monitoring service. However, the complaint alleges that they will have to pay for their own subscriptions when this one-year period expires. The complaint alleges, “As a result of the Data Breach, Plaintiff Swanson now experiences spam phone calls that are designed to obtain more information from him.”

The complaint claims that the victims’ “non-encrypted information may end up for sale on the dark web…”

Article Type: Lawsuit
Topic: Privacy

Most Recent Case Event

BioPlus Specialty Pharmacy Exposure of Customer Information Complaint

January 26, 2022

BioPlus Specialty Pharmacy Services, LLC provides medicines and individual care plans for patients with potentially long-term diseases like hepatitis, Crohn’s disease, multiple sclerosis, rheumatoid arthritis, psoriatic arthritis, and cancer. It offers online services which also provide advice to patients. Unfortunately, the complaint for this class action alleges that BioPlus did not adequately protect the personally identifiable information (PII) or protected health information (PHI) of its customers and experienced a data breach near the end of 2021.

BioPlus Specialty Pharmacy Exposure of Customer Information Complaint

Case Event History

BioPlus Specialty Pharmacy Exposure of Customer Information Complaint

January 26, 2022

BioPlus Specialty Pharmacy Services, LLC provides medicines and individual care plans for patients with potentially long-term diseases like hepatitis, Crohn’s disease, multiple sclerosis, rheumatoid arthritis, psoriatic arthritis, and cancer. It offers online services which also provide advice to patients. Unfortunately, the complaint for this class action alleges that BioPlus did not adequately protect the personally identifiable information (PII) or protected health information (PHI) of its customers and experienced a data breach near the end of 2021.

BioPlus Specialty Pharmacy Exposure of Customer Information Complaint
Tags: Exposing Private Information, Exposure to cyber crime, Your Privacy