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Barnes & Noble Nook E-Reader Charger Class Action

This class action alleges that two of Barnes & Noble’s e-readers, the Nook Color and Nook Simple Touch, have defective chargers whose cords fray dangerously and stop working after only a few months of use.

The class for this action includes all persons in Pennsylvania who purchased Nook Color or Simple Touch e-readers or their charging accessories during the class period.

The complaint says that the plaintiff in the case purchased a Nook Color e-reader in December 2011 that suffered “cable malfunctions” less than a year afterwards. 

Barnes & Noble released the Nook e-reader in 2009. Since then, the complaint says, it has released a number of versions, all of them accompanied by a USB cable and power adapter for charging and transferring data. The Nook can be charged either via a standard wall outlet using the cable and charger or via a USB port to a computer using only the cable. The cable and charger are designed only for use with the Nook. It also has a car-charging cable.

The complaint alleges that the cable dangerously frays, due to defective design, exposing the wires within, and stops working, sometimes after only a few months of use. According to the complaint, hundreds of complaints have been registered with Barnes & Noble’s Nook web pages and on the sites of other retailers who sell the Nook, complaining of the defective design. However, the complaint says, Barnes & Noble has taken no action, whether by fixing the design, recalling the items, or compensating consumers. In fact, it says, in instances where Barnes & Noble has replaced a cable, the new cable has failed within a short period of time as well.

The complaint further claims that the e-readers can be useless without the Barnes & Noble chargers as other chargers do not work properly with the Nook. It claims that Barnes & Noble had inventory outages for months for replacement cables.

The complaint says that the Nook and its accompanying peripherals, including the charger, are warranted to be free from defects for a year after purchase. According to the complaint, the plaintiff’s charger stopped working less than a year after she purchased her Nook. Although she obtained a replacement cable, the complaint says, that one too failed after a short time, and when she applied for yet another cable, she was told that the warranty had expired and she could not obtain another cable without paying for it.

For these reasons, the complaint says, Barnes & Noble has violated consumer protection laws.

 

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Barnes & Noble Nook E-Reader Charger Complaint

October 7, 2015

The complaint for this class action alleges that two of Barnes & Noble’s e-readers, the Nook Color and Nook Simple Touch, have defective chargers whose cords fray dangerously and stop working after only a few months of use.

barnes_nobles_complaint.pdf

Case Event History

Barnes & Noble Nook E-Reader Charger Complaint

October 7, 2015

The complaint for this class action alleges that two of Barnes & Noble’s e-readers, the Nook Color and Nook Simple Touch, have defective chargers whose cords fray dangerously and stop working after only a few months of use.

barnes_nobles_complaint.pdf
Tags: Defective Product, E-Reader and/or Accessories