Alterra Resorts Closed, No Refund for Ikon Passes Class Action

Alterra Mountain Company owns ski resort properties in California, Colorado, and other places in North America. Its subsidiary, Ikon Pass, Inc., issues access passes that provide access during an entire ski season. However, the complaint for this class action alleges that skiers this season did not get the full benefits of their passes but that Ikon did not offer them any refunds.

The class for this action is all individuals who bought an Ikon Pass (including the Ikon Pass and Ikon Base Pass) for the 2019-2020 season.

Ikon pass offered two different passes for the 2019-2020 ski season. The Ikon Pass provided “unlimited access” in fourteen places (such as Winter Park in Colorado and Mammoth Mountain in California) and up to seven days at each of a number of other locations, with no blackout dates. The Ikon Base Pass was similar, but with more limited benefits: “unlimited access” in twelve places and up to five days at each of a number of other locations, with some blackout dates.

The pricing of these passes is no longer listed on the website, but according to the complaint, the prices for adult passes in the 2019-2020 season were $949 for the Ikon Pass and $649 for the Ikon Base Pass; the passes also offer a modest discount for renewals.

Plaintiff Robert Stephen Kramer bought an Ikon Base Pass for 2019-2020 at the renewal price of $619.

On March 14, 2020, Alterra announced that it was closing its North American resorts. The complaint alleges that this closure came “well before the end of the ski season For example, the season at Winter Park typically runs into late April or May. The season at Mammoth Mountain, CA typically runs into June or July.” The complaint thus contends that those who purchased passes are not getting their full benefit.

The complaint claims that the purchasing of the pass, or the “acceptance of the offer on the website … formed a contract between the purchaser” and Ikon or Alterra. Alterra made the offer, the complaint says, and an Alterra press release says the Ikon pass is “[b]rought to you by Alterra Company.” Alternatively, Ikon made the offer as an agent of Alterra, but the acceptance of the pass offer formed a contract between Alterra and the purchaser as well as between Ikon and the purchaser.

Therefore, the complaint’s first count is breach of contract. Other counts include breach of the implied covenant of good faith and fair dealing, unjust enrichment, and breach of express warranty.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Alterra Resorts Closed, No Refund for Ikon Passes Complaint

April 14, 2020

Alterra Mountain Company owns ski resort properties in California, Colorado, and other places in North America. Its subsidiary, Ikon Pass, Inc., issues access passes that provide access during an entire ski season. However, the complaint for this class action alleges that skiers this season did not get the full benefits of their passes but that Ikon did not offer them any refunds.

Alterra Resorts Closed, No Refund for Ikon Passes Complaint

Case Event History

Alterra Resorts Closed, No Refund for Ikon Passes Complaint

April 14, 2020

Alterra Mountain Company owns ski resort properties in California, Colorado, and other places in North America. Its subsidiary, Ikon Pass, Inc., issues access passes that provide access during an entire ski season. However, the complaint for this class action alleges that skiers this season did not get the full benefits of their passes but that Ikon did not offer them any refunds.

Alterra Resorts Closed, No Refund for Ikon Passes Complaint
Tags: Breach of Contract, Ski Resort Pass