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All-Clad Cookware Dishwasher Cleaning Creates Sharp Edges Georgia Class Action

All-Clad Metalcrafters, LLC makes metal-crafted kitchen items, including cookware, bakeware, appliances, and kitchen tools. Its top sellers include its D3, D5, and LTD stainless steels pots and pans are its top-selling products—and the subject of this class action. Although All-Clad has marketed this cookware as being dishwasher-safe, the complaint alleges that washing it in the dishwasher causes damage, leaving the thin top layer of stainless steel “protruding from the Cookware and creating a condition too sharp for human contact.”

The class for this action is all persons living in Georgia who bought any All-Clad cookware from the D3, D5, or LTD stainless steel collections, during the fullest period allowed by law.

All-Clad has marketed its cookware as being made with quality materials. For example, the complaint quotes the company’s website as saying, “All Clad bonded cookware is still handcrafted in Canonsburg, Pennsylvania, with American-made steel—the same way it was four decades ago. It is still widely sought after by the world’s top chefs and passionate home cooks.” It also speaks of an “unparalleled level of durable craftsmanship and performance [that] is guaranteed to last a lifetime.”

All-Clad has called its cookware “dishwasher-safe.” The complaint reproduces an image, taken from the All-Clad website, of the cookware inside a dishwasher. The complaint quotes the company as saying, “it is recommended that before you use your Stainless Steel All-Clad you wash it in the dishwasher first to remove any manufacturing residues and this will help to keep it shiny.”

The cookware is not cheap; the complaint reports MSRPs of between $80 and $500, with a set going for as much as $1,600. But the complaint alleges that the cookware is defect and will not stand up to dishwasher cleaning.

The complaint puts it this way: While the cookware is being cleaned in the dishwasher, “the second layer of aluminum deteriorates away from the already razor thin stainless steel top layer (cooking surface), leaving this top layer protruding from the Cookware and creating a condition too sharp for human contact, and unsuitable for its intended use…”

The complaint alleges that this law firm filed a similar class action for a California class on April 16, 2020. The complaint says, “Since the filing of the California Action, and upon information and belief, in response to that filing, Defendants have removed many, if not most, of the dishwasher safe representations from their website, and now recommend that consumers, ‘Hand wash to maintain the pan’s beauty.’”

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

All-Clad Cookware Dishwasher Cleaning Creates Sharp Edges Georgia Complaint

January 7, 2021

All-Clad Metalcrafters, LLC makes metal-crafted kitchen items, including cookware, bakeware, appliances, and kitchen tools. Its top sellers include its D3, D5, and LTD stainless steels pots and pans are its top-selling products—and the subject of this class action. Although All-Clad has marketed this cookware as being dishwasher-safe, the complaint alleges that washing it in the dishwasher causes damage, leaving the thin top layer of stainless steel “protruding from the Cookware and creating a condition too sharp for human contact.”

All-Clad Cookware Dishwasher Cleaning Creates Sharp Edges Georgia Complaint

Case Event History

All-Clad Cookware Dishwasher Cleaning Creates Sharp Edges Georgia Complaint

January 7, 2021

All-Clad Metalcrafters, LLC makes metal-crafted kitchen items, including cookware, bakeware, appliances, and kitchen tools. Its top sellers include its D3, D5, and LTD stainless steels pots and pans are its top-selling products—and the subject of this class action. Although All-Clad has marketed this cookware as being dishwasher-safe, the complaint alleges that washing it in the dishwasher causes damage, leaving the thin top layer of stainless steel “protruding from the Cookware and creating a condition too sharp for human contact.”

All-Clad Cookware Dishwasher Cleaning Creates Sharp Edges Georgia Complaint
Tags: Damage to Product from Normal Use, Dishwasher Safe Claims