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A3 Smart Home 200 Unwanted Robocalls to Wrong Party TCPA Class Action

The complaint for this class action quotes from a Supreme Court case’s findings: “Americans passionately disagree about many things. But they are largely united in their disdain for robocalls.” The complaint alleges that A3 Smart Home, LP made some 200 robocalls to a consumer’s phone number without permission, in violation of the Telephone Consumer Protection Act (TCPA).

The class for this action is all persons living in the US (1) to whom A3 or a third party acting on A3’s behalf placed or caused to be placed a call (2) to a number assigned to an individual that is not a customer of A3, (3) where the person is charged for the service for that number, (4) using an artificial or prerecorded voice, (5) without the consent of the person called, (6) between October 25, 2017 and the date of class certification in this case.

Plaintiff Nicole Schmidt has Voice over Internet Protocol service that reroutes calls to her cell phone. She does not use the services of A3 Smart Home and has no relationship with the company.

A3 began calling her in November 2020. She did not answer the calls and they eventually stopped. However, they started again in June 2021. Schmidt was able to determine that the calls were for a different person and told the company so. Again, the calls stopped.

Three months later, in August, the calls began again. This time the calls offered a prerecorded message that, when Schmidt answered, asked her to press 0 to speak to an operator. Schmidt tried this but was not connected to a live representative. The calls kept on.

In October, she answered a call and was able to get an address for the party the company was trying to contact. A Google search showed that the property was a Shell gas station. Schmidt called it and got a number where she expected to be able to speak to a live representative.

She was able to reach a representative named Chloe who told her that she would make a note of her number and that the calls would stop. However, the calls did not stop.

On October 15, 16, and 17, she received more calls and each time answered and asked for the calls to stop.

On October 17, A3 placed no fewer than forty calls to Schmidt’s number. In all, the complaint alleges that A3 has placed more than 200 calls to her number without her consent.

Article Type: Lawsuit
Topic: Privacy

Most Recent Case Event

A3 Smart Home 200 Unwanted Robocalls to Wrong Party TCPA Complaint

October 25, 2021

The complaint for this class action quotes from a Supreme Court case’s findings: “Americans passionately disagree about many things. But they are largely united in their disdain for robocalls.” The complaint alleges that A3 Smart Home, LP made some 200 robocalls to a consumer’s phone number without permission, in violation of the Telephone Consumer Protection Act (TCPA).

A3 Smart Home 200 Unwanted Robocalls to Wrong Party TCPA Complaint

Case Event History

A3 Smart Home 200 Unwanted Robocalls to Wrong Party TCPA Complaint

October 25, 2021

The complaint for this class action quotes from a Supreme Court case’s findings: “Americans passionately disagree about many things. But they are largely united in their disdain for robocalls.” The complaint alleges that A3 Smart Home, LP made some 200 robocalls to a consumer’s phone number without permission, in violation of the Telephone Consumer Protection Act (TCPA).

A3 Smart Home 200 Unwanted Robocalls to Wrong Party TCPA Complaint
Tags: TCPA, Unsolicited Telephone Calls, Use of artificial or pre-recorded voice